Thank you for choosing VisiCard. This Shipping and Delivery Policy outlines our procedures and policies regarding the delivery of our digital business card products. We strive to provide a seamless experience for all our customers while ensuring clarity about what to expect when purchasing our digital solutions.
Digital Product Delivery
VisiCard primarily offers digital products that are delivered electronically. No physical shipping is involved in our standard service offerings.
Our digital business cards are designed to be accessed and shared online through various platforms, eliminating the need for physical delivery and reducing environmental impact.
Delivery Timeframes
Standard Delivery
Most digital business cards are processed and delivered within 24-48 hours after payment confirmation.
Premium & Custom Cards
For premium templates or custom design requests, delivery may take 3-5 business days depending on complexity and current order volume.
Urgent Requests
For urgent requirements, please contact our support team to discuss expedited processing options, which may be available for an additional fee.
Delivery Methods
Email Delivery
Access credentials and links sent to your registered email address
Account Dashboard
Digital products automatically added to your VisiCard account dashboard
QR Code Access
Unique QR codes for instant access to your digital business card
Technical Requirements
To access and use your digital business card, you'll need:
- Internet connectivity
- Web browser (Chrome, Safari, Firefox, Edge - latest versions recommended)
- Email account access (for receiving delivery notifications)
- Smartphone, tablet, or computer for optimal viewing experience
Your digital business card works seamlessly across all modern devices and operating systems. No special software installation is required.
Customer Support
If you haven't received your digital business card within the expected timeframe or experience any issues with access, our customer support team is available to assist you:
Saturday: 10:00 AM - 2:00 PM IST
We strive to respond to all inquiries within 24 business hours.
Refund Policy Related to Delivery
Our refund policy regarding delivery includes:
If your digital business card is not delivered within 7 days of purchase and you've contacted our support team without resolution, you may be eligible for a full refund.
If you experience persistent technical issues that prevent access to your digital business card and our team cannot resolve them within 5 business days, you may request a refund.
Refunds are not provided for delivery delays resulting from incorrect contact information provided by the customer or for feature requests not included in the original purchase description.
For our complete refund policy, please refer to our Terms & Conditions page.
Updates to This Policy
We may periodically update our Shipping and Delivery Policy to reflect changes in our business practices, legal requirements, or service offerings. Any significant changes will be communicated through:
- Email notifications to registered users
- Notices on our website
- Updates to the "Last Updated" date at the top of this policy
We encourage you to review this policy periodically to stay informed about our delivery practices.
Need Additional Information?
We're here to help with any questions about our delivery process